ALWAYS ONLINE.
ALWAYS UPDATED.
ALWAYS SUPPORTED.
We don't leave your website on its own after launch. From updates and technical issues to performance improvements and content changes, we provide the ongoing maintenance and technical support your website needs.
LAUNCHING YOUR WEBSITE
ISN'T THE END.
IT'S JUST THE BEGINNING.
Your website is a living digital asset. It needs to stay updated, fast and reliable.
Software updates, content changes, performance issues and technical errors can affect the quality and reliability of your website over time.
With ongoing maintenance and technical support, we monitor your website, make the necessary improvements and help keep your digital infrastructure running smoothly and sustainably.
SYSTEM
UPDATES
We monitor updates across your website infrastructure, theme, plugins and other components to keep everything compatible with current systems and technologies.
SECURITY
CHECKS
We monitor outdated components, suspicious activity and essential security risks, applying the necessary technical measures when required.
PERFORMANCE
MONITORING
We review page load times, unnecessary resource usage and technical factors affecting performance, implementing improvements where needed.
BACKUP &
RESTORE
Depending on your project's infrastructure, we plan file and database backup processes and manage restoration operations whenever necessary.
TECHNICAL
SUPPORT
From broken pages and form issues to integration problems and unexpected technical errors, we investigate the cause and provide the necessary technical support.
CONTINUOUS
IMPROVEMENT
As your website's needs evolve, we work on new sections, features, integrations and user experience improvements to keep your digital presence moving forward.
TECHNICAL SUPPORT.
ACROSS YOUR
DIGITAL INFRASTRUCTURE.
We don't treat website maintenance and technical support as simply updating content. From your website infrastructure and performance to hosting configurations and integrations, we provide support across every critical part of your digital ecosystem.
WORDPRESS
MAINTENANCE
We manage maintenance and support across the WordPress core, themes, plugins, page structures and technical issues to keep your website running smoothly.
SHOPIFY
SUPPORT
We provide technical support for theme customizations, Liquid development, product and collection structures, apps and user experience improvements.
CUSTOM
WEB SUPPORT
After reviewing the technical architecture, we can provide bug fixes, improvements and ongoing development support for existing custom-built web projects.
FIXES &
UPDATES
We resolve broken components, non-functioning forms, display issues and unexpected technical errors with the necessary checks and technical fixes.
PAGES &
CONTENT
We create and update sections, pages, banners, copy and visual content while keeping everything consistent with your existing design system.
HOSTING · DNS
& SSL
We provide technical support for hosting migrations, DNS records, domain connections, SSL certificates and essential server configurations.
SPEED &
PERFORMANCE
We analyze caching, image sizes, unnecessary resources and page loading processes to identify bottlenecks and implement performance improvements.
BACKUP &
MIGRATION
We manage file and database backups, website migrations, staging environments and restoration processes whenever required.
INTEGRATION
SUPPORT
We provide technical support for Analytics, Search Console, Tag Manager, payment systems, third-party tools and compatible API integrations.
CHECK.
FIX.
IMPROVE.
We don't treat website maintenance and support as a service that only responds when something goes wrong. We approach it as a sustainable working model built around regular checks, prioritization, technical intervention and continuous improvement.
CHECK
EVERYTHING
We regularly review your website infrastructure, updates, core functionality, performance and technical areas that require attention.
SET THE
PRIORITY
We prioritize identified issues based on their impact on user experience, operations, security and overall business performance.
TAKE
ACTION
We apply the necessary fixes and improvements to technical errors, content issues, integration problems and required updates.
TEST &
VERIFY
We verify every change by checking its impact on existing pages, functionality and the overall user experience.
REPORT &
INFORM
We clearly communicate completed work, important technical findings and, when necessary, the next development or improvement requirements.
KEEP
IMPROVING
Your website isn't simply kept running. When needed, we continue improving it with new pages, functionality, performance enhancements and better user experiences.
SMALL ISSUES.
BIG IMPACT.
DON'T WAIT.
If your website is dealing with recurring issues, performance loss or technical tasks that keep getting postponed, ongoing maintenance and support can reduce your operational workload and keep your digital infrastructure running smoothly.
RECURRING
TECHNICAL ISSUES
If forms, pages, menus or other website functions regularly stop working and require a different technical intervention every time.
UPDATE
CONCERNS
If you keep postponing theme, plugin or infrastructure updates because you're concerned they might break your website, a controlled maintenance process can help.
SLOWING
WEBSITE
If pages are taking longer to load, images are becoming heavier or newly added features are gradually affecting the overall performance of your website.
CONSTANT
SMALL TASKS
If banner changes, new pages, copy updates, campaign sections and small improvements constantly come up but you don't have an in-house team to handle them.
NO IN-HOUSE
TECH TEAM
If your company doesn't have a dedicated team to manage your website, hosting, integrations and ongoing technical issues.
OUTDATED
INFRASTRUCTURE
If you're working with a website that hasn't been maintained for a long time, relies on outdated components or has an unclear development history.
QUESTIONS.
CLEAR
ANSWERS.
We answer the most frequently asked questions about website maintenance, technical support, updates, security, performance and how we work.
The scope of our service depends on your website's infrastructure and specific requirements. It may include system updates, technical troubleshooting, content updates, performance checks and backups.
Depending on the technical structure of the project, we can also provide support for hosting, DNS, SSL, integrations and new development requirements.
No. We can also provide maintenance and technical support for websites built by another agency, developer or internal team.
Before working on these projects, we review the existing infrastructure, technologies and technical condition of the website to define the appropriate support scope.
Yes. We provide maintenance, technical troubleshooting, theme adjustments, page development and performance improvements for both WordPress and Shopify projects.
For Shopify, we can work on theme and Liquid development. For WordPress, we can handle technical requirements related to themes, plugins and the underlying infrastructure.
Yes. After reviewing the project's technology stack and source code, we can provide technical support for custom-built websites and web applications.
We first assess the current state of the system and identify which areas can be safely maintained, modified or improved.
Yes. We can create an ongoing monthly maintenance and support model for businesses that require regular technical assistance.
The scope is defined according to the size of the website, its infrastructure, update frequency and the technical operations required on an ongoing basis.
We prioritize critical issues covered by the technical support scope and review them as quickly as possible.
Response times may vary depending on the nature of the issue, infrastructure access and the existing support model.
Yes. We can provide technical support for hosting, domain configuration, DNS records and SSL certificates that affect the operation of your website.
For website migrations and domain transfers, we also review the existing infrastructure and plan the necessary technical steps.
Yes. We can develop new pages, landing pages, sections, forms and additional functionality that match your existing design system.
For larger features or more complex requirements, we can evaluate the development scope separately and create a dedicated development plan.
During technical maintenance, we can work on areas that may affect SEO, including website performance, broken links, redirects and technical structure.
More comprehensive work such as keyword strategy, content creation, Search Console monitoring and organic growth is planned separately as part of our SEO services.
