Personal Data Protection and Privacy Notice
At Reactio, we attach great importance to the protection of your personal data.
This Privacy Notice has been prepared pursuant to the Turkish Personal Data Protection Law No. 6698 (“KVKK”) to provide information regarding the processing of personal data collected through our website and communication channels.
Data Controller
Within the scope of KVKK, your personal data may be processed by Reactio in its capacity as the data controller.
Personal Data We Process
Depending on your relationship with us and the communication channel you use, the following personal data may be processed:
- Identity information
- Contact information
- Request, message and quotation information
- Information relating to customer and project processes
- IP address and connection logs
- Website usage information
- Cookie and transaction security data
Purposes of Processing Personal Data
Your personal data may be processed for the following purposes:
- Responding to communication requests,
- Evaluating service and quotation requests,
- Managing customer relations,
- Carrying out project and service processes,
- Operating the website and ensuring its security,
- Identifying technical issues,
- Improving service quality,
- Fulfilling legal obligations, and
- Responding to lawful requests from authorized public institutions and organizations.
Methods of Collecting Personal Data
Your personal data may be collected through electronic or physical methods such as:
- Contact forms on the website,
- Email,
- Telephone,
- Digital communication channels,
- Cookies,
- Server and security logs.
Legal Basis for Processing Personal Data
Depending on the relevant processing activity, personal data may be processed based on the legal grounds set out under Article 5 of KVKK, including:
- Processing being directly related to the establishment or performance of a contract,
- Processing being necessary for the data controller to fulfill its legal obligations,
- Processing being necessary for the establishment, exercise or protection of a right,
- Processing being necessary for the legitimate interests of the data controller, provided that such processing does not violate the fundamental rights and freedoms of the data subject.
Where required, personal data will be processed on the basis of explicit consent.
Transfer of Personal Data
Your personal data may be transferred, limited to the purposes of processing and subject to appropriate security measures, to:
- Authorized public institutions and organizations,
- Legal and financial advisors,
- Technical infrastructure and hosting service providers,
- Authorized service providers and suppliers,
provided that the conditions stipulated under applicable legislation are met.
Your Rights Under KVKK
Under Article 11 of KVKK, you have the right to:
- Learn whether your personal data is being processed,
- Request information if your personal data has been processed,
- Learn the purpose of processing and whether your personal data is being used in accordance with that purpose,
- Learn the third parties to whom your personal data has been transferred,
- Request the correction of incomplete or inaccurate personal data,
- Request the deletion or destruction of your personal data where the conditions stipulated by law are met,
- Claim compensation for damages arising from the unlawful processing of your personal data.
Applications and Contact
You may submit your requests regarding your rights under KVKK using the contact details below:
Reactio
Istanbul, Türkiye
Email: info@reactio.com.tr
Web: reactio.com.tr
